The completion of the Diploma in Tourism and Hospitality Management enables the candidate to be equipped with the skills and competencies required to become a managerial staff in the tourism and hospitality industry. The theories related to the management and controlling of event planning and management in the tourism and hospitality industry can be achieved through the completion of the course. The candidates become eligible to make confident and well-informed decisions regarding the different concerns related to the tourism and hospitality sector.

About Awarding Body

IBT is an awarding body which offers business and management programs that meets the 21st century corporate needs. The high-quality vocational qualifications offered by the Institute ensures that the learners attain enhanced knowledge and skills in the specific field. In addition, the IBT provides assistance to the accredited centres as part of maintaining the quality and standard of the programs offered to the students. The regular monitoring helps the accredited centres in improving the quality of the teaching periodically.

IBT is one of the institution in the UK which offers flexible, professional, and customer-focused management programs to the learners. Attaining the IBT qualification will help the learners in enhancing career opportunities in the corporate sector.

IBT’s Vision and Mission

IBT’s vision is to promote valuable and high-quality vocational qualifications which meet the 21st-century employer and learner needs. The institute strives in maintaining the quality of the programs through offering flexible and advanced support to the accredited centres.

Entry requirements

  • Candidates with a minimum age of 18 years or above
  • Related qualification to level 3 or equivalent
  • Related work experience at least 3 years if they are aged above 21.
  • A score of at least 5.5 has to be attained by foreign students whose first language is not English or attend an English test at the accredited centres of IBT Qualifications’.

Qualification structure

Unit Ref. No. Unit title Credit
DHM401 Tourism and Business Hospitality Management 20
DHM402 Services Marketing and Customer Service 20
DHM403 Accounting and Finance 20
DHM404 Academic and Professional Development 20
DHM405 Event management 20
DHM406 Development of the Tourism and Hospitality industry 20


The assessment will be carried out internally for all units. All the performances are evaluated by coursework. This may include staff observations, practical projects and production of portfolios. There is no formal examination for any of the units.

Learners will assess by their course work and assignments. Students will make sure to meet up the assessment criteria attached with each unit to the appropriate standard for the level of the unit.

Diploma certificate will be awarded following to the candidate's course work. This provided only after the checking and verification of qualified tutor and the confirmation of an external verifier. Candidate must pass all the seven units to get awarded and also a minimum of 40% marks in each unit.


Through successful completion of the course, the candidate can avail the employment opportunities available in relation to the concerned area of expertise or proceed with further studies at reputed Universities. The candidate can associate with careers involved in the tourism and hospitality industries. Learners can also seek progression into level 5 qualifications offered by IBT.

Delivery Method

The communication and learning will be conveyed through the approved centres of IBT Qualifications via Blended and Online. The student can select one of the IBT Qualification’s approved centres so that they will be able to attain benefits like tutor support and studying with other learners.

Leaners can also choose to study with one of IBT Qualifications’ Distance Learning providers who deliver courses through Blended Learning and Online, so that course can be finished at their own pace. This suits those who perhaps have family or work commitments. This may also be an option for you if you do not live near to one of our accredited centres.

There are IBT Qualifications Distance Learning providers who deliver courses through online and Blended learning, so that learners can complete their course at their own pace. The leaners also have the option to choose any of the IBT Qualifications Distance Learning providers to enroll. This will help those who are working and have family commitments and this type of learning facility will suit for those who are not living near to any of our accredited centres.

Learning Objectives/ Benefits of the course

  • To explore the intrinsic and extrinsic factors that makes an impact on the business in the tourism and hospitality industry.
  • To investigate the importance of service marketing and customer service in the tourism and hospitality industry
  • To understand the basic accounting principles in the related industry
  • To find out the factors affecting the development and the various events to be organised with reference to the tourism and hospitality industry.

The students interested in expanding the career to a professional event planner or instigating a new business in the field of event management can join to the diploma course in event management. Students from anyplace in the world can join this course and enjoy the provisions of interest fee instalments of course fee and full tutor support

What is included

  • A dedicated tutor for individual students to help and provide suggestions throughout the course.
  • Provide formative assessment with formative feedback will be supporting the learner to improve the achievements.
  • Our online learning platform will provide all of the assessment materials.
  • Platform independent accessibility of Online learning portal, ASML delivers the course straight to the student’s smartphone, tablet, laptop or desktop through which will enable them to study at their convenience.

Level of attainment

Learners who meet the requirements for the qualification will be awarded a pass. The qualification itself is not graded. For each unit learners will be marked out of 100 and will be graded as follows.

A+ 75% + Higher Distinction
A 65% - 74% Distinction
B 50% - 64% Merit
C 40% - 49% Pass
D 30% - 39% Marginal Fail
D 15% - 29% Fail (Grade, copy from IBT)

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